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Integrations: everything your business uses, in one CRM

We connect channels, payments, accounting and inventory so data is never entered twice and every request becomes a deal.

WhatsApp

Messengers

Chat with clients right from the CRM card.

  • Messages create deals automatically
  • Chat history stays with the company

Telegram

Messengers

Chats and bots that take requests.

  • Reps reply from the CRM
  • A bot collects the request and creates a deal

Viber

Messengers

Viber messages in a shared request queue.

  • Distribution among reps
  • Response time control

Instagram

Social media

DMs and comments become deals.

  • Not a single message lost
  • Lead source visible in reports

Facebook

Social media

Page messages and ad lead forms in the CRM.

  • Ad leads go straight to a rep
  • Report by ad source

IP telephony

Telephony

Calls and recordings in the client card.

  • Missed calls become tasks
  • Recordings for quality control

Website forms

Website and leads

Website and landing page requests create deals on their own.

  • No copying from email
  • UTM tags and source in the deal

Portals and marketplaces

Website and leads

Requests from industry portals and marketplaces in one pipeline.

  • One pipeline for every platform
  • Compare platforms by sales

Website live chat

Website and leads

Chat, callback and messengers in one website widget.

  • Visitors write without leaving the site
  • The conversation goes straight to the CRM

Payment systems

Payments and accounting

Payment links and payment status in the deal.

  • Clients pay by link
  • Payment moves the deal stage

Accounting

Payments and accounting

Invoices, payments and documents without double entry.

  • Invoices from the deal
  • Payments reconciled with accounting

Inventory and ERP

Inventory and ERP

Stock, reservations and orders linked to sales.

  • Availability at the moment of sale
  • Stock reserved for the deal

Email and mailings

Website and leads

Email in the client card and segmented mailings.

  • Emails linked to the client
  • Mailings to your database

Custom API integration

Development

We'll connect the CRM to your system: website, accounting, app.

  • REST API and webhooks
  • Development for your task

Let's start with a diagnosis of your business

Leave a request — a business analyst will contact you, review your current processes and propose an implementation plan and the right Bitrix24 plan.

What happens after you send a request

  1. We call or message you within an hour during business hours — already knowing your task
  2. A free 30-minute diagnosis: we review your processes and show Bitrix24 on your own examples
  3. You get an implementation plan and a license estimate — the decision is yours, no pushy calls
+374 98 342 320 info@bic.am @bi_construct 6/1 Abelyan St, Yerevan

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