Перейти к содержимому

Home / Services

From process audit to a working system

We design and implement CRM and ERP around how your company really works, connect every channel and service, and stay with you after launch.

01 · Audit

Business process audit

A business analyst studies how the company works today: departments, sales, leads, warehouse and communications. We find where clients and time are lost.

  • Interviews with management and department staff
  • A map of current processes and bottlenecks
  • Platform and plan recommendation
  • A staged implementation plan with timeline and estimate
02 · CRM implementation

A CRM built around your processes

We work with all the popular systems and pick the one that fits your goals and budget.

Bitrix24

CRM, tasks, contact center, telephony and websites in one product. The best fit for most companies.

amoCRM

A simple CRM for sales teams that live in messengers.

Creatio

A low-code platform for complex sales, service and marketing processes.

Microsoft Dynamics

Enterprise-grade for large companies and holdings.

Compare platforms: Bitrix24, amoCRM, Creatio, Dynamics →

What we set up

  • Sales pipelines and deal stages
  • Robots and workflows
  • Lead assignment between managers
  • Access rights by department and role
  • Document, invoice and quote templates
  • Reports and dashboards for management
  • Migrating clients from Excel and old systems
  • Smart processes for non-standard tasks
03 · ERP and accounting

Stock, accounting and payments in one system

We connect sales with the warehouse, accounting and payments, so data is entered once and management sees the real picture.

  • Inventory: stock levels, reservations, receipts
  • Invoices, acts and payments from the deal
  • Accounting integration
  • Financial and management reports
04 · Integrations

We connect everything your business uses

Every client enquiry lands in the CRM card — no manual copying.

WhatsApp

Chats in the client card, replies straight from CRM.

Telegram and Viber

Chats and bots that create leads automatically.

Instagram and Facebook

Direct messages and comments become deals.

Telephony

Calls and recordings in CRM, missed calls become tasks.

Website and forms

Website and portal leads create deals on their own.

Accounting

Invoices, payments and documents without double entry.

Payment systems

Payment links and payment status inside the deal.

Warehouse and ERP

Stock and orders linked to sales.

05 · Support

We don't disappear after launch

We train your staff, support, optimize and keep improving the system as your business grows.

  • Team training and guides tailored to your processes
  • User support
  • Improvements and new automations
  • Regular review of reports and bottlenecks
Engagement formats

Choose the scale of your project

We fix the exact cost in an estimate after a free diagnosis — by stage, with no surprises.

Start

A small sales team, fast CRM launch

  • One sales pipeline
  • Website and one messenger
  • Client migration
  • Team training
Discuss

Business

Several departments, all channels, automation

  • Audit and implementation design
  • All messengers and telephony
  • Robots and workflows
  • Management reports
  • Support after launch
Discuss

ERP / Enterprise

Inventory, accounting, branches, complex integrations

  • Bitrix24, Creatio or MS Dynamics
  • Warehouse, accounting, payments
  • Branches and complex permissions
  • Support under contract
Discuss

Let's start with a diagnosis of your business

Leave a request — a business analyst will contact you, review your current processes and propose an implementation plan and the right Bitrix24 plan.

What happens after you send a request

  1. We call or message you within an hour during business hours — already knowing your task
  2. A free 30-minute diagnosis: we review your processes and show Bitrix24 on your own examples
  3. You get an implementation plan and a license estimate — the decision is yours, no pushy calls
+374 98 342 320 info@bic.am @bi_construct 6/1 Abelyan St, Yerevan

Request a consultation

What works best for you?

Not sure where to start? Find your solution in 60 seconds →

Loading the form…

Your request goes straight into BI Construct's CRM. We reply within an hour during business hours.

Esc

    Enter — open · Esc — close