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CRM for real estate: properties, clients and viewings in one system

A property and buyer database, separate sales and rental pipelines, website and portal leads going straight to the right agent — and full visibility of every agent's work.

Already working at
Real estate

Sound familiar?

This is where almost all our clients in this field start.

Listings in spreadsheets

The database depends on one person; duplicates and outdated listings get in the way of selling.

Portal leads get lost

Requests land in different places, and the client goes to whichever agency answers first.

No control over agents

It's unclear how many viewings an agent held and why deals don't close.

Bitrix24

The pipeline we set up

Every stage has its own tasks, deadlines and owners. Deals don't get stuck between stages.

  1. 01Request
  2. 02Property matching
  3. 03Viewing
  4. 04Negotiation
  5. 05Deposit
  6. 06Deal

What the CRM does on its own

Portal leads

Requests from the website and portals create a deal and assign an agent.

Matching to the request

Properties are filtered by the client's budget, district and requirements.

Viewings in the calendar

The agent and the client get viewing reminders.

Follow-up

The CRM reminds the agent to get back to clients who haven't chosen yet.

Integrations

Channels and integrations

Messages from every channel instantly become deals in one pipeline.

All integrations →
CRM

What the manager sees

Reports build themselves — no Excel, no manual summaries.

  • Leads by portal and ad
  • Each agent's viewings and deals
  • Sales and rental pipelines
  • Listings with no activity
Already working at

Arm Town Real Estate: property and client database, separate sales and rental pipelines, website and portal leads assigned to agents. My Yerevan Realty: property matching, viewings in the agent's calendar and agent reports.

All case studies
FAQ

Questions

Can we keep listings right in Bitrix24?

Yes. We build a property catalogue with photos, price, district and specs, linked to deals.

Sales and rentals in one system?

Yes, as separate pipelines with their own stages but a shared database of clients and properties.

Will agents see each other's clients?

Not if you don't want them to. We set access rights: agents see their own clients, management sees everyone.

Let's start with a diagnosis of your business

Leave a request — a business analyst will contact you, review your current processes and propose an implementation plan and the right Bitrix24 plan.

What happens after you send a request

  1. We call or message you within an hour during business hours — already knowing your task
  2. A free 30-minute diagnosis: we review your processes and show Bitrix24 on your own examples
  3. You get an implementation plan and a license estimate — the decision is yours, no pushy calls
+374 98 342 320 info@bic.am @bi_construct 6/1 Abelyan St, Yerevan

Request a consultation

What works best for you?

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