10 CRM implementation mistakes

[{"t":"3-minute CRM audit","s":"Free CRM audit: answer 12 questions and get a sales maturity score from 0 to 100, your weak spots and an action plan. No sign-up.","k":"3-minute CRM audit — sales process score | BI Construct","u":"/en/audit/"},{"t":"By area","s":"3-minute CRM audit","u":"/en/audit/"},{"t":"Where your business loses the most","s":"3-minute CRM audit","u":"/en/audit/"},{"t":"Bitrix24 plans and help with purchase","s":"Bitrix24 plans: Free, Basic, Standard, Professional, Enterprise and on-premise editions. We help you choose, buy, connect and configure Bitrix24 in Armenia.","k":"Bitrix24 pricing in Armenia — cloud and on-premise plans | BI Construct","u":"/en/bitrix24/"},{"t":"Free","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Basic","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Standard","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Professional","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Enterprise","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"What each plan includes","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"When you need on-premise","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"What we do","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"BitrixGPT + Marketplace subscription","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Cloud — price per month for all users","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Self-hosted — 12-month subscription","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Buying Bitrix24 is only half the job","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Plan selection","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Purchase","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Setup","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Integrations","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"FAQ","s":"Bitrix24 plans and help with purchase","u":"/en/bitrix24/"},{"t":"Bitrix24 license calculator","s":"Calculate the Bitrix24 license cost for your team: plan match, monthly or annual billing, Marketplace subscription. Prices in rubles per bitrix24.ru. Implementation not included.","k":"Bitrix24 license calculator — prices in rubles | BI Construct","u":"/en/calculator/"},{"t":"Plans compared for your team","s":"Bitrix24 license calculator","u":"/en/calculator/"},{"t":"License and implementation are two separate amounts","s":"Bitrix24 license calculator","u":"/en/calculator/"},{"t":"Bitrix24 license","s":"Bitrix24 license calculator","u":"/en/calculator/"},{"t":"BI Construct implementation","s":"Bitrix24 license calculator","u":"/en/calculator/"},{"t":"Support","s":"Bitrix24 license calculator","u":"/en/calculator/"},{"t":"Delivered projects","s":"Projects delivered by BI Construct: car dealers, real estate, travel, furniture, fitness and distribution. How we implement Bitrix24 and CRM for companies in Armenia.","k":"CRM implementation cases in Armenia | BI Construct","u":"/en/cases/"},{"t":"VoltCar","s":"Delivered projects","u":"/en/cases/"},{"t":"Italy Center","s":"Delivered projects","u":"/en/cases/"},{"t":"Arm Town Real Estate","s":"Delivered projects","u":"/en/cases/"},{"t":"My Yerevan Realty","s":"Delivered projects","u":"/en/cases/"},{"t":"Rally Sunroot","s":"Delivered projects","u":"/en/cases/"},{"t":"Rima Travel","s":"Delivered projects","u":"/en/cases/"},{"t":"Vlad Fitness","s":"Delivered projects","u":"/en/cases/"},{"t":"Auto Sena","s":"Delivered projects","u":"/en/cases/"},{"t":"Autosena Motors","s":"Delivered projects","u":"/en/cases/"},{"t":"Don't see your industry?","s":"Delivered projects","u":"/en/cases/"},{"t":"CRM comparison: what to choose for your business","s":"An honest comparison of Bitrix24, amoCRM, Creatio and Microsoft Dynamics 365: who each suits, strengths and limits, automation, hosting, implementation time.","k":"CRM comparison: Bitrix24, amoCRM, Creatio and Microsoft Dynamics 365 | BI Construct","u":"/en/compare/"},{"t":"The short answer","s":"CRM comparison: what to choose for your business","u":"/en/compare/"},{"t":"Bitrix24","s":"CRM comparison: what to choose for your business","u":"/en/compare/"},{"t":"amoCRM","s":"CRM comparison: what to choose for your business","u":"/en/compare/"},{"t":"Creatio","s":"CRM comparison: what to choose for your business","u":"/en/compare/"},{"t":"Microsoft Dynamics 365","s":"CRM comparison: what to choose for your business","u":"/en/compare/"},{"t":"Detailed comparison","s":"CRM comparison: what to choose for your business","u":"/en/compare/"},{"t":"Get in touch","s":"BI Construct: 6/1 Abelyan St, Yerevan. Phone and WhatsApp +374 98 342 320, info@bic.am. Request a consultation on CRM and Bitrix24 implementation.","k":"Contact — BI Construct, Yerevan","u":"/en/contacts/"},{"t":"CRM for car dealers: every lead makes it to the key handover","s":"CRM for car dealers: website, social and call leads in one pipeline, test drives, paperwork, handover and after-sales follow-up. Case studies: VoltCar, Autosena Motors, Auto Sena.","k":"CRM for car dealers and auto parts stores — Bitrix24 in Armenia | BI Construct","u":"/en/crm-auto/"},{"t":"Sound familiar?","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Leads scattered across channels","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Unqualified leads eat time","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Long deals fall apart","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"The pipeline we set up","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"What the CRM does on its own","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Lead assignment","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Filtering unqualified leads","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Test drive reminders","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Documents from the deal","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Channels and integrations","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"What the manager sees","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Questions","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"Other industries","s":"CRM for car dealers: every lead makes it to the key handover","u":"/en/crm-auto/"},{"t":"CRM for distribution: repeat orders on schedule, not from memory","s":"CRM for distributors: clients and orders in one place, scheduled repeat sales, partner management, requests from every channel in one queue. Case study: Rally Sunroot.","k":"CRM for distribution and wholesale — Bitrix24 in Armenia | BI Construct","u":"/en/crm-dist/"},{"t":"Sound familiar?","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Orders in messengers","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Repeat sales from memory","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Stock and sales are separate","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"The pipeline we set up","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"What the CRM does on its own","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Scheduled repeat orders","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"One request queue","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Stock in the deal","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Receivables control","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Channels and integrations","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"What the manager sees","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Questions","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"Other industries","s":"CRM for distribution: repeat orders on schedule, not from memory","u":"/en/crm-dist/"},{"t":"CRM for fitness clubs: from trial session to membership renewal","s":"CRM for fitness clubs: trial session booking, membership sales and renewals, reminders and win-back of lapsed clients. Case study: Vlad Fitness.","k":"CRM for fitness clubs and studios — Bitrix24 in Armenia | BI Construct","u":"/en/crm-fitness/"},{"t":"Sound familiar?","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Trials don't convert","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Memberships expire silently","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Clients quietly disappear","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"The pipeline we set up","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"What the CRM does on its own","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Trial booking","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Follow-up after the trial","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Timely renewals","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Win-back","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Channels and integrations","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"What the manager sees","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Questions","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"Other industries","s":"CRM for fitness clubs: from trial session to membership renewal","u":"/en/crm-fitness/"},{"t":"CRM for custom furniture: deadlines and payments under control at every stage","s":"CRM for custom furniture: consultation, selection, quote, supplier order and delivery by stage, deadline and payment control, client notifications. Case study: Italy Center.","k":"CRM for furniture showrooms and custom manufacturing — Bitrix24 | BI Construct","u":"/en/crm-furniture/"},{"t":"Sound familiar?","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"A long deal cycle","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Supplier delays","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Payments in instalments","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"The pipeline we set up","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"What the CRM does on its own","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Deadline control","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Client notifications","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Quotes from the deal","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Payment tracking","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Channels and integrations","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"What the manager sees","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Questions","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"Other industries","s":"CRM for custom furniture: deadlines and payments under control at every stage","u":"/en/crm-furniture/"},{"t":"CRM for real estate: properties, clients and viewings in one system","s":"CRM for real estate agencies: property and client database, sales and rental pipelines, portal leads, viewings in the agent's calendar, agent reports. Case studies: Arm Town, My Yerevan Realty.","k":"CRM for real estate agencies — Bitrix24 in Armenia | BI Construct","u":"/en/crm-realty/"},{"t":"Sound familiar?","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Listings in spreadsheets","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Portal leads get lost","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"No control over agents","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"The pipeline we set up","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"What the CRM does on its own","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Portal leads","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Matching to the request","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Viewings in the calendar","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Follow-up","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Channels and integrations","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"What the manager sees","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Questions","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"Other industries","s":"CRM for real estate: properties, clients and viewings in one system","u":"/en/crm-realty/"},{"t":"CRM for travel agencies: no lost messenger requests, travellers come back","s":"CRM for travel agencies: WhatsApp, Instagram and Telegram requests go straight into the CRM, tour selection and booking by stage, a traveller database for repeat sales. Case study: Rima Travel.","k":"CRM for travel agencies — Bitrix24 in Armenia | BI Construct","u":"/en/crm-travel/"},{"t":"Sound familiar?","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Requests live on a rep's phone","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Seasonal peaks","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"No repeat sales","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"The pipeline we set up","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"What the CRM does on its own","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"All messengers in the CRM","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Payment control","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Travel documents","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Repeat offers","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Channels and integrations","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"What the manager sees","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Questions","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Other industries","s":"CRM for travel agencies: no lost messenger requests, travellers come back","u":"/en/crm-travel/"},{"t":"Every lead in your CRM. Every deal under control.","s":"We design and implement CRM and ERP for businesses in Armenia: process audit, Bitrix24, WhatsApp, telephony and accounting integrations, licenses, training and support.","k":"BI Construct — Bitrix24 & ERP implementation in Armenia","u":"/en/"},{"t":"Answer 5 questions — get a ready-made solution","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Signs your business needs a CRM","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Leads get lost","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"No visibility","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Manual routine","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Growth is cracking","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"See how much money your business is losing","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"A system, not a “configured program”","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Every channel in one pipeline","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Visibility for management","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Routine on autopilot","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Stock, accounting and payments","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Growth without chaos","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Training and support","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Pick your industry — we'll show how it works","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"We implement CRM like a construction project","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Process analysis","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Model and specification","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Setup and integrations","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Training and launch","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"We help you pick a plan without overpaying","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Basic","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Standard","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Professional","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Enterprise","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Delivered projects","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Making sense of CRM together","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"FAQ","s":"Every lead in your CRM. Every deal under control.","u":"/en/"},{"t":"Solutions for your industry","s":"CRM solutions for car dealers, real estate, travel, custom furniture, fitness and distribution in Armenia. Pipelines, automation, integrations and case studies.","k":"CRM for your industry — Bitrix24 built around your business | BI Construct","u":"/en/industries/"},{"t":"Your industry isn't listed?","s":"Solutions for your industry","u":"/en/industries/"},{"t":"Integrations: everything your business uses, in one CRM","s":"Integrations we connect to your CRM: WhatsApp, Telegram, Viber, Instagram, Facebook, telephony, website forms, portals, payment systems, accounting, inventory and API.","k":"Bitrix24 integrations: WhatsApp, Instagram, telephony, payments, accounting | BI Construct","u":"/en/integrations/"},{"t":"WhatsApp","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Telegram","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Viber","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Instagram","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Facebook","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"IP telephony","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Website forms","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Portals and marketplaces","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Website live chat","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Payment systems","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Accounting","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Inventory and ERP","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Email and mailings","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Custom API integration","s":"Integrations: everything your business uses, in one CRM","u":"/en/integrations/"},{"t":"Checklist: what to prepare before implementing a CRM","s":"What to prepare before a CRM implementation: processes, channels, client data from Excel, roles and access, reports. A checklist that speeds up launch.","k":"Checklist: what to prepare before implementing a CRM | BI Construct","u":"/en/kb-checklist/"},{"t":"Processes","s":"Checklist: what to prepare before implementing a CRM","u":"/en/kb-checklist/"},{"t":"Channels","s":"Checklist: what to prepare before implementing a CRM","u":"/en/kb-checklist/"},{"t":"Data","s":"Checklist: what to prepare before implementing a CRM","u":"/en/kb-checklist/"},{"t":"People and access","s":"Checklist: what to prepare before implementing a CRM","u":"/en/kb-checklist/"},{"t":"Reports","s":"Checklist: what to prepare before implementing a CRM","u":"/en/kb-checklist/"},{"t":"Read next","s":"Checklist: what to prepare before implementing a CRM","u":"/en/kb-checklist/"},{"t":"How to choose a Bitrix24 plan without overpaying","s":"How the Bitrix24 Basic, Standard, Professional and Enterprise plans differ, how to count users and when annual billing pays off.","k":"How to choose a Bitrix24 plan without overpaying | BI Construct","u":"/en/kb-choose-plan/"},{"t":"Key point: the price is for the whole company","s":"How to choose a Bitrix24 plan without overpaying","u":"/en/kb-choose-plan/"},{"t":"Step 1. Count your users","s":"How to choose a Bitrix24 plan without overpaying","u":"/en/kb-choose-plan/"},{"t":"Step 2. Check the features you need","s":"How to choose a Bitrix24 plan without overpaying","u":"/en/kb-choose-plan/"},{"t":"Step 3. Monthly or annual","s":"How to choose a Bitrix24 plan without overpaying","u":"/en/kb-choose-plan/"},{"t":"Calculate it in a minute","s":"How to choose a Bitrix24 plan without overpaying","u":"/en/kb-choose-plan/"},{"t":"Read next","s":"How to choose a Bitrix24 plan without overpaying","u":"/en/kb-choose-plan/"},{"t":"Cloud or self-hosted: which Bitrix24 to choose","s":"Cloud Bitrix24 vs the self-hosted edition on your own server: launch, updates, data storage, customisation and cost of ownership.","k":"Bitrix24 cloud or self-hosted — which to choose | BI Construct","u":"/en/kb-cloud-or-box/"},{"t":"Cloud: fast, no server","s":"Cloud or self-hosted: which Bitrix24 to choose","u":"/en/kb-cloud-or-box/"},{"t":"Self-hosted: your data, your customisations","s":"Cloud or self-hosted: which Bitrix24 to choose","u":"/en/kb-cloud-or-box/"},{"t":"How to choose","s":"Cloud or self-hosted: which Bitrix24 to choose","u":"/en/kb-cloud-or-box/"},{"t":"Read next","s":"Cloud or self-hosted: which Bitrix24 to choose","u":"/en/kb-cloud-or-box/"},{"t":"10 CRM implementation mistakes","s":"Common CRM implementation mistakes: automating chaos, too many fields, no owner, no training. How to make your CRM actually work.","k":"10 CRM implementation mistakes — and how to avoid them | BI Construct","u":"/en/kb-mistakes/"},{"t":"Read next","s":"10 CRM implementation mistakes","u":"/en/kb-mistakes/"},{"t":"Sales pipeline in a CRM: stages and reports for management","s":"How to build a sales pipeline in a CRM: which stages you need, how to set stage rules and which reports management should see every week.","k":"Sales pipeline in a CRM: stages and reports for management | BI Construct","u":"/en/kb-sales-funnel/"},{"t":"Stages = client actions","s":"Sales pipeline in a CRM: stages and reports for management","u":"/en/kb-sales-funnel/"},{"t":"How many stages you need","s":"Sales pipeline in a CRM: stages and reports for management","u":"/en/kb-sales-funnel/"},{"t":"Stage rules","s":"Sales pipeline in a CRM: stages and reports for management","u":"/en/kb-sales-funnel/"},{"t":"Management reports","s":"Sales pipeline in a CRM: stages and reports for management","u":"/en/kb-sales-funnel/"},{"t":"Read next","s":"Sales pipeline in a CRM: stages and reports for management","u":"/en/kb-sales-funnel/"},{"t":"How to connect WhatsApp to your CRM and stop losing clients","s":"Why handling clients in a personal WhatsApp is risky and how to connect WhatsApp to Bitrix24: Open Channels, assignment, deals, replies from the CRM.","k":"How to connect WhatsApp to Bitrix24 CRM | BI Construct","u":"/en/kb-whatsapp-crm/"},{"t":"Why a personal WhatsApp is risky","s":"How to connect WhatsApp to your CRM and stop losing clients","u":"/en/kb-whatsapp-crm/"},{"t":"How it works in Bitrix24","s":"How to connect WhatsApp to your CRM and stop losing clients","u":"/en/kb-whatsapp-crm/"},{"t":"Connection steps","s":"How to connect WhatsApp to your CRM and stop losing clients","u":"/en/kb-whatsapp-crm/"},{"t":"What you get","s":"How to connect WhatsApp to your CRM and stop losing clients","u":"/en/kb-whatsapp-crm/"},{"t":"Read next","s":"How to connect WhatsApp to your CRM and stop losing clients","u":"/en/kb-whatsapp-crm/"},{"t":"Knowledge base","s":"Practical articles on CRM and Bitrix24: choosing a plan, cloud or self-hosted, connecting WhatsApp, implementation mistakes, a checklist, sales pipelines and reports.","k":"CRM and Bitrix24 knowledge base — articles and guides | BI Construct","u":"/en/kb/"},{"t":"From process audit to a working system","s":"Business process audit, Bitrix24, amoCRM, Creatio and Microsoft Dynamics implementation, ERP and inventory, WhatsApp, Telegram, telephony and accounting integrations, training and support.","k":"Services: CRM, ERP and integrations in Armenia | BI Construct","u":"/en/services/"},{"t":"Business process audit","s":"From process audit to a working system","u":"/en/services/"},{"t":"A CRM built around your processes","s":"From process audit to a working system","u":"/en/services/"},{"t":"Bitrix24","s":"From process audit to a working system","u":"/en/services/"},{"t":"amoCRM","s":"From process audit to a working system","u":"/en/services/"},{"t":"Creatio","s":"From process audit to a working system","u":"/en/services/"},{"t":"Microsoft Dynamics","s":"From process audit to a working system","u":"/en/services/"},{"t":"What we set up","s":"From process audit to a working system","u":"/en/services/"},{"t":"Stock, accounting and payments in one system","s":"From process audit to a working system","u":"/en/services/"},{"t":"We connect everything your business uses","s":"From process audit to a working system","u":"/en/services/"},{"t":"WhatsApp","s":"From process audit to a working system","u":"/en/services/"},{"t":"Telegram and Viber","s":"From process audit to a working system","u":"/en/services/"},{"t":"Instagram and Facebook","s":"From process audit to a working system","u":"/en/services/"},{"t":"Telephony","s":"From process audit to a working system","u":"/en/services/"},{"t":"Website and forms","s":"From process audit to a working system","u":"/en/services/"},{"t":"Accounting","s":"From process audit to a working system","u":"/en/services/"},{"t":"Payment systems","s":"From process audit to a working system","u":"/en/services/"},{"t":"Warehouse and ERP","s":"From process audit to a working system","u":"/en/services/"},{"t":"We don't disappear after launch","s":"From process audit to a working system","u":"/en/services/"},{"t":"Choose the scale of your project","s":"From process audit to a working system","u":"/en/services/"},{"t":"Start","s":"From process audit to a working system","u":"/en/services/"},{"t":"Business","s":"From process audit to a working system","u":"/en/services/"},{"t":"ERP / Enterprise","s":"From process audit to a working system","u":"/en/services/"}]